Contact information

The Vault Shop

For order support, delivery questions, returns or corporate gifting, contact us using the details below. Include your order number where applicable.

Business address: 113 Lower Dandenong Road, Mentone VIC 3194, Australia.

You can also use our contact form. We’ll respond as quickly as we can during Australian business days.

For a return, please contact us first and follow the instructions in our refund policy.